Manually reviewing orders for fraud can be stressful and time-consuming, which is exactly why we created Fraud Protect for Shopify Payments. Using this new product, a merchant gets full protection from fraudulent chargebacks on protected orders and can streamline their order fulfillment process.
For small businesses, Fraud Protect provides the certainty and peace of mind of knowing all of their sales are guaranteed. For growing and large businesses, Fraud Protect provides a fast and easy fulfillment process, which means lower operating costs and a great customer experience.
Fraud Protect for Shopify Payments is fully integrated with the merchant’s store, and is optimized for their sales. Once signed up, merchants pay a small fee for each order protected. If a chargeback occurs, Shopify covers the amount and the merchant is in the clear.
Fraud Protect is currently available to a select group of merchants within the U.S., and we plan to expand this product to more in the future. Merchants who are eligible will receive an email, as well as a notification within Shopify.